FREQUENTLY ASKED QUESTIONS
When items are sold out are they restocked?
Typically we do not restock items, email us at firstname.lastname@example.org for restocking dates.
What is the best way to be aware of promotions, new shipments and promo codes?
To stay updated on promotions, new shipments and promo codes please subscribe to our website and Instagram page (@jeamorluxe)
How long do items last?
Items do not last long, due to a high demand from our international customers
What is the return policy?
In the unlikely event you are not satisfied with your purchase an exchange is granted and/or store credit. All accessories & sale items are final sale.
How many exchanges are granted per transaction?
There is one exchange per transaction.
What conditions are acceptable for exchanges with apparel?
Items must be unaltered, unwashed, unworn, undamaged and all tags attached. Terms and conditions apply
Are couture and/or custom items eligible for returns?
Due to the items being couture and/or custom, they are not subject to returns nor exchanges.
How long does it take for processing and shipping?
Typically takes 5-7 business days for processing and shipping in the USA (excluding holidays)
Does shipping apply outside the USA?
Yes, we do provide shipping worldwide. Please select your country at checkout. FREE worldwide shipping.